Privacy policy

Privacy Policy

Last updated: July 7th, 2026

Icon Her ("we," "us") is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the French Data Protection Act (Loi Informatique et Libertés).

Data Controller
Icon Her legal name, 1 rue Arthur Chomette, contactable at privacy@iconher.com

Data we collect

  • Identity data: name, email, phone number, delivery/billing address
  • Order data: purchase history, payment confirmation (not full card numbers)
  • Technical data: IP address, browser type, cookies (see Cookie section below)
  • Marketing preferences, where consent has been given

Purposes and legal bases

Purpose Legal basis
Order processing and delivery Performance of a contract
Customer service and complaints Performance of a contract / legitimate interest
Invoicing and accounting Legal obligation
Newsletter and marketing Consent
Fraud prevention Legitimate interest
Site analytics Consent (non-essential cookies)

 

Data retention

  • Customer account data: duration of the business relationship + 3 years for commercial prospecting purposes
  • Invoicing/accounting records: 10 years (legal obligation)
  • Marketing consent: until withdrawn

Recipients of data
Data may be shared with: our payment processor, delivery carriers, IT hosting/service providers, and, where legally required, public authorities. All processors are bound by data processing agreements. Data is hosted within the European Union unless otherwise stated.

Your rights
Under the GDPR, you have the right to: access, rectify, erase, restrict processing of, and port your data, as well as the right to object to processing and to withdraw consent at any time. You may exercise these rights by writing to privacy@iconher.com or [postal address]. You also have the right to lodge a complaint with the French data protection authority (CNIL – www.cnil.fr).

Cookies
The Site uses cookies for: essential site functioning, audience measurement, and (with your consent) marketing/advertising purposes. You can manage your preferences via our cookie banner or your browser settings at any time.